Product Type Descriptions
Full Retail


Full Retail packaging may include a cardboard or plastic box, or a DVD case(similar to a DVD movie case). Tech support from the manufacturer is generally included in Full Retail products, which can vary from installation tech support to a limited number of tech support incidents.  The extent of tech support depends on the manufacturer and the product.  Printed manuals are generally included (but not always). This packaging is similar to, if not the same as one would find in a major electronics store such as Wal-Mart or Office Depot.

 
OEM


OEM packaging includes the installation disc(s) (when applicable), Certificate of Authenticity, and product keycode(if needed). OEM is different from Full Retail in the following ways: OEM does not come in a retail box, it does not include printed manuals, cannot be transferred to another computer (even if the original computer breaks), and is not eligible for free technical support from the manufacturer. Help files can usually be found on the disc and printed out. Unless otherwise noted OEM's only will activate on one computer. OEM software is the same software as the Full Retail and can be upgraded, it just comes in different packing.

 
Branded OEM


Branded software will have a HP or Dell logo but you can install it on any Windows based computer. It is the same as the regular OEM as far as functionality.

 
 
Download

Download is an electronically delivered product only, there will be no physical media shipped.  After purchasing, you will receive an email with the link to download the program and the activation code. This email is sent the same business day when ordered before 3PM MST. If ordered after this time, the email will be sent the following business day.
 
 
Refurbished

This item was originally purchased and returned from a major retail store. Discount Mountain guarantees that this product was professionally restored to working order by a manufacturer or manufacturer-approved vendor. The product has been inspected, cleaned, and repaired to meet manufacturer specifications and is in excellent condition.  We offer a 90 day warranty, which covers the functionality of the TV.
 
Open License


Open License is an electronic software license registered to a specific end user. This type of license is delivered electronically via email. Licensing is typically emailed in 3-5 business days. Media is not included and must be ordered separately.

 
License Only/OEM License Only


License Only software DOES NOT include any installation discs, it is ONLY a license. You must purchase or already own a Media Kit for the applicable software in order to use the license.

 
Promotional


Promotional packaging may include a cardboard or plastic box, or a DVD case(similar to a DVD movie case). Tech support from the manufacturer is generally included in Promotional products, which can vary from installation tech support to a limited number of tech support incidents.  The extent of tech support depends on the manufacturer and the product. Promotional products may be marked on the box and/or disc with a label, "Promotional Use Only" or "Not for Resale"