ACT! By Sage:
Supreme Ranked Customer Relations Software
When a software program, any
software program, remains in the top-ten rankings for more than a month
or so, people tend to take notice. But when that same software program
is not only in the top ten, but ranked at number one for not one month
but more than 20 years, people do more than notice, they gasp and wonder
if it is as good as the claims. After all, people tend to clamor for
the latest and greatest, sitting at the edge of their seats when a new
gadget, techno-toy or software program is released, only to fall back
with a sigh when they realize that it is full of bugs and defects. (Everyone
remember the long-awaited premier of the Iphone?) But, after 20 years?
A product, gadget or program with bugs does not keep number one ranking
for 20 days with bugs and issues, so that is really saying something
wonderful about ACT! By Sage.
ACT! is a customer-relations program that
maintains, organizes and updates your contact info in one easy-to-use
data base. How does this simplify and streamline your business needs?
Easy! You no longer will have to log out of one program or switch from
page to page to pull up customer ordering information or their contact
information; it is all there for you in one place.
Better Data Storage: Better
Customer Service
Consider this: Alison orders
six blue gee gaws on Thursday and six red ones the following Monday.
She leaves her contact information with both orders (of course) and
then waits for the first to arrive. Unfortunately, there is a backorder
with both the red and blue of these particular gee gaws so, you will
need to inform Alison, one of your best customers, of this and ask what
she would like to do about it. You may need to offer a refund, a discount
or other remedy to this problem, or Alison may be perfectly fine with
waiting for her products to arrive. But, what do you do about contacting
her?
With the old method, you pull
Alison’s information, then log back out of the ordering program and
go to the contact information pages, find her info and email her with
details of the situation. Of course, you forgot to scribble down the
order numbers and product codes earlier, so you have to go back to that
page and do that, return to the contact page and finish your email.
With
Sage’s ACT! Software program, you have both your
contact information and all of the ordering information in one simple
and easy-to-use place, with no need to go back and forth, no need to
scribble down notes to remind you of info that is right there in front
of you.
The Right Tool
for the Job As Is or Even Better
ACT! is programmed and ready
to be used right out of the box or is fully customizable for your own
individual needs. It is compatible with a number of operating systems
including
Microsoft
(2000 or newer),
Lotus Notes and
Adobe
Reader.
ACT! can be used by all businesses
regardless of size and can be adapted to be used by up to ten people
at one time, (again, depending on the specific operating system being
used). For use, for more than ten people or for faster use, it is advisable
that the
ACT! program be downloaded and installed
onto more than one computer in the network.
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